Contact us
Hotline
General Enquiries & Grant Application Support
For general questions, information about the grant application process, or urgent requests, you can contact Protect Aid Workers at:
Appeal procedure
If you believe your grant application was unjustly rejected, you may submit an appeal to the Vetting Committee at:
The Vetting Committee reviews appeal cases only. It does not handle general complaints or routine enquiries.
Complaints & Feedback
Protect Aid Workers is a recent initiative. Your feedback is essential to help us improve and strengthen our support to aid workers.You may use this channel if you wish to submit:
- Feedback (comments, suggestions, concerns)
- A complaint related to Protect Aid Workers’ services, staff behaviour, or procedures.
This mechanism is not intended to contest funding decisions (see Appeal procedure). All submissions are treated confidentially.